Return & Refund Policy
Thanks for shopping at HILO DESIGN. If you are not entirely satisfied with your purchase, we're here to help.
You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your Bank account (or original method of payment).
You will receive the credit within a certain amount of days, depending on your Bank’s policies.
All products will be picked up free of cost.
If you have any questions on how to return your item to us, contact us at firstname.lastname@example.org